• Refund policy

Refund policy

Refund Policy of www.bebeunicorn.com

General Refund Policy
At www.bebeunicorn.com, we strive to provide high-quality products and services. If you're not satisfied with your purchase, we offer refunds under the policy below. Returns are accepted within 7 days from the date of delivery.

Eligibility for Refunds

  • Products: Refunds are available for physical products purchased directly from our site. Items must be returned in original condition, unused, undamaged, with all packaging and tags intact.

  • Services: Refunds for subscriptions or memberships are evaluated case-by-case based on service terms.

Non-Refundable Items
The following are non-refundable unless specified otherwise:

  • Personalized or customized items made to your specifications.

  • Gift cards or vouchers.

  • Final sale items: No exchanges or returns accepted.

Refund Process

  • Initiating a Refund: Contact support@bebeunicorn.com within 7 days of delivery with order details and reason.

  • Evaluation and Approval: Requests are reviewed individually. We may deny if items don't meet criteria or are past the 7-day window. No restocking fee applies.

  • Refund Methods: Approved refunds use the original payment method. Processing is prompt, but reflection time varies by provider. COD orders get store credit only (valid 1 year).

Return Shipping Cost

  • Products: ₹149.00 flat rate, paid by customer (unless due to our error or defect). Use trackable shipping.

  • Services: Not applicable.

Damaged or Defective Items
Contact support immediately with parcel opening video as evidence. Without video, we cannot accept returns for manufacturing defects. We'll provide replacement or refund if verified.

Changes to the Refund Policy
We may update this policy anytime without notice. Changes take effect upon posting on www.bebeunicorn.com.

Contact Us
Email support@bebeunicorn.com for questions. By purchasing, you agree to this policy.